Privacy Policy

At The Panama Travel Tour, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or book our transportation services.

1. Information We Collect

When you book a transfer, request a VIP private service, or contact us, we may collect the following information:

Personal Details: Full name, email address, and phone/WhatsApp number.
Travel Information: Pick-up locations, drop-off destinations, travel dates, and luggage/pet details.
Payment Information: We use secure, encrypted third-party payment gateways. We do not store your credit card or sensitive financial details directly on our servers.

2. How We Use Your Information

The information we collect is strictly used to provide a seamless travel experience. We use your data to:

Process your bookings and send you ticket confirmations.
Coordinate logistics and communicate with you regarding your trip (e.g., pick-up times, driver details, or border requirements) via email or WhatsApp.
Respond to your customer service inquiries.

3. Data Sharing and Protection

We highly value your trust. We do not sell, trade, or rent your personal information to third parties. Your data is only shared with trusted service providers (such as payment processors) strictly to complete your transaction, or if required by law and border authorities for cross-border transit between Panama and Costa Rica.

4. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us directly via our official customer service channels or our WhatsApp line.